| Grievance Description | : | Respected
President of India
I have lodged a number of requests in this sites, most of them related
to the problems and my grievance submitted to State Government
departments of Kerala and Tamilnadu. Is there a facility to view and
track all my requests that have been lodged in here, all in one web
page?
If not, is it possible to add such a facility to this site ?
Regarding the redressals of my grievances lodged here, I regret to
inform that not one single petition of mine has been resolved till date.
All of those petitions ended up in some exchange of letters from the
respective governments, and that was end of it, without no initiative,
drive or any sense of accountability from those authorities whom you had
delegated to attend to the petitions.
Seriously, something is wrong in this setup.
But I have some hope regarding this "Online" grievance system to work
someday, because of the good experience I had with the Banking Ombudsman
in Chennai. I had a grievance about the way the Corporation Bank was
debiting bank charges for their services to customers like me, and one
petition via Email to the Banking Ombudsman was enough to initiate
speedy action, redressal of the grienvance and prompt feedback.
I understand that I cannot expect tne kind of accountability and
responsiveness like the RBI, from the other politically controlled
beurocratice government departments of the state.
But still I do have hope the this Helpline of yours would someday
measure upto the name. |
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